bazi99's Privacy Policy

1 Introduction & Scope

Bazi99 (bazi99.bet) takes the privacy of its users seriously. This Privacy Policy explains what information we collect when you use our website, app, or any of our services, how that information is used, and the steps we take to keep your data safe.

This Privacy Policy applies to all bazi99 services, mobile apps, websites, and any associated platforms. By accessing or registering on our site, you are considered to have agreed to this policy.

• This policy applies to the bazi99.bet domain and all associated subdomains.
• Our services are available to users aged 18 and above only.
• If you do not agree with the terms outlined in this policy, we ask that you refrain from using the platform.
• This policy is governed by applicable laws of Bangladesh and international data protection standards.
• Any changes to the Privacy Policy will be published on this page and communicated to your registered email.

2 What Data We Collect

Bazi99 collects two main categories of data: information you provide voluntarily, and information collected automatically during your use of the platform. Full details are outlined below.

We never store your full payment card number or PIN under any circumstances. All payment information is processed exclusively through PCI DSS-compliant third-party payment gateways.

3 How We Collect Your Data

Bazi99 collects information through a variety of methods. Each method serves a specific purpose and helps us improve the quality of service we provide to you.

• Registration Form: When creating an account, you directly provide your name, email address, mobile number, and date of birth.
• KYC Verification: Information is collected through document uploads to verify your identity.
• Payment Transactions: Payment information is collected at the time of deposits and withdrawals.
• Cookies & Tracking Pixels: Used to analyze your website browsing experience.
• Support Contact: Information is recorded when you contact us via live chat or email.
• Device Logs: IP addresses, browser versions, and device information are logged automatically.

4 How We Use Your Information

Bazi99 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities. The key purposes are outlined in detail below.

• Account Management: For registration, login, password recovery, and account security.
• Payment Processing: For deposits, withdrawals, and transaction verification.
• Identity Verification (KYC/AML): Mandatory verification to prevent fraud and money laundering.
• Service Improvement: To analyze user experience and improve the platform.
• Personalized Offers: To send you relevant bonuses and promotions tailored to your preferences.
• Ensuring Security: To detect and prevent suspicious activity.
• Legal Obligations: To meet regulatory requirements and maintain legal compliance.
• Customer Support: To resolve your support requests quickly and accurately.

We always obtain your prior consent before sending any marketing or promotional communications. You can opt out of marketing emails or SMS at any time through your account settings or by clicking the unsubscribe link.

5 Data Sharing Policy

Protecting your personal data is our top priority. bazi99 never sells your data or shares it for advertising purposes. That said, data may be shared with third parties in limited circumstances.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• Technology Service Providers: Hosting, cybersecurity, and analytics software providers may access limited data.
• Regulatory Authorities: Data is disclosed to government authorities or licensing bodies when required by law.
• Fraud Prevention Organizations: Limited data may be shared with specialized agencies for fraud detection and prevention.

All third parties we share data with are bound by strict confidentiality agreements and may only use the data for their designated purpose. We regularly audit our partners' security standards.

6 Cookies & Tracking Technologies

Bazi99's website and app use cookies and similar tracking technologies to make your browsing experience smoother, faster, and more personalized.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site. When you first visit, a cookie consent banner will give you the opportunity to set your preferences.

7 Data Retention & Deletion

Bazi99 retains your data only for as long as necessary. Once the service period ends or legal obligations are fulfilled, data is securely deleted or anonymized.

• Account Information: For the duration of active account use and up to 5 years after closure.
• Transaction Records: Retained for up to 5–7 years in accordance with AML regulations.
• KYC Documents: Up to 5 years after verification and once legal requirements are fulfilled.
• Support Records: Up to 2 years after the issue is resolved.
• Cookie & Session Data: Automatically deleted after the designated retention period.

You may request account deletion at any time. However, certain data may need to be retained for a specified period due to legal obligations. Our support team can provide full details on this.

8 Your Rights

You have a number of important rights regarding your personal data. bazi99 fully respects these rights and aims to fulfill any request within 30 days.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can obtain your data in a readily readable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

9 Security Measures

Bazi99 follows the highest industry-standard technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS Encryption: All data transferred between you and our servers is protected with 256-bit encryption.
• Two-Factor Authentication (2FA): Enable OTP verification for an extra layer of security.
• Firewall & DDoS Protection: Advanced network security measures are active around the clock.
• Data Masking: Sensitive details such as payment numbers are partially masked.
• Access Control: Staff can only access the information necessary for their specific role.
• Security Audits: Regular penetration testing and vulnerability assessments are conducted.
• Incident Response: In the event of a data breach, users will be notified as quickly as possible.

Keep in mind, however, that no method of transmission over the internet is 100% secure. You also have a part to play — use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.

10 Policy Changes & Updates

Bazi99 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and for significant changes, a notice will be sent to your registered email or displayed on the platform.

• For major changes, at least 14 days' notice will be given in advance.
• Continued use of the service after a policy change will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request from the support team.
• If you have any questions about this policy, contact our support team directly.

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